An MSP’s clients are sometimes knowledgeable regarding security, and sometimes not. Their concerns may ebb and flow along with the news cycle.
Furthermore, as a provider of IT services, an MSP’s objective to provide high efficacy services with a low labor component solutions is paramount.
Ridgeback is an ideal tool for MSP’s to provide the highest levels of protection, while also reducing the number of response incidents and ensuring malicious behavior in the client network environment is brought to a halt. Ridgeback will also mitigate the negative impact from ‘operator error’ – end users whose IT hygiene is questionable.